DQE One, the data quality management solution enabling your success
DQE’s real-time data entry checks ensure that our B2B data collection is verified and up to date. This gives us greater control over the risk of situations that could lead to us not complying with wholesaler status.
Investing in DQE brings us peace of mind, and gives us confidence in our customer data. We know that we’re collecting reliable data, which then flows into our CRM and enables us to carry out our relational campaigns without worrying about data quality.
Merchants prefer trusted marketplaces with guaranteed conversions and deliveries. In this highly competitive environment, data quality ensured by DQE sets Pixmania apart with its high deliverability rate. This puts us in a strong negotiating position.
For our customers, online users, and in-house users, real-time data entry support from DQE provides rapid, tangible added value. This is exactly what we look for in the solutions we invest in.
Today, input help guarantees data standardization with reliable repositories, in real time in our Dynamics interface. Integration was fast, and field matching was virtually plug-and-play, with no need for specific development.
Thanks to the Salesforce Service Cloud, Salesforce Marketing Cloud, and DQE solutions, our marketing team can provide salespeople with much better qualified leads.
According to an internal survey, DQE is THE solution that 83% of our sales staff can’t live without. What’s more, since we started using DQE solutions, the deliverability rate of our marketing campaigns has risen from 91% to 98.9% in 2022.
The DQE solutions were easy to implement, the project and acceptance went smoothly, and the quality of exchanges between our integrator and the DQE project manager was optimal.
In addition to the robustness of DQE technology, the team makes all the difference. There are real technical experts who really understand the business challenges and use-cases. Our Data Quality project is going perfectly.
25,000 email addresses invalidated in the past by ISP servers that were no longer responding could be requalified as existing and reachable. Bip&Go was able to to re-establish contact with these customers, propose new offers and generate additional revenue.
DQE provides us with unified, qualified customer data, a prerequisite for applying our targeting rules on a controlled basis. Today, our email campaigns have improved in terms of deliverability, with a rate of 99%, as well as a better open rate.
DQE has been integrated into our scoring engine for almost a year. Over the period, we have halved the fraud rate and maintained it at the lowest level, while our customer base has more than doubled.
DQE has enabled us to eliminate duplicates on almost 20% of the company records in our Salesforce CRM and maintains our unified customer repository, including the integration of new databases. Harvest thus centralizes customer knowledge as it expands through acquisitions.
With DQE, the assisted entry of postal addresses has reduced the time spent by our customers on the Royal Canin website form by 20%. The result is a better experience at this strategic stage in the purchasing tunnel, and a 5% higher conversion rate.
The quality of the contact data provided to our financial partners has improved the credit application transformation rate by +2% since we started using DQE solutions.
DQE is a must-have to restore the quality of a customer database and maintain it in real time. In emailing campaigns, it insures solving the problem of bounces on ISP servers.
DQE helps our customers enter their shipping and contact information quickly and easily. This seamless experience drives conversion rates and controlled entries ensure smooth delivery and addressing operations.
Since we’ve been using DQE’s real-time input qualification, we’ve seen a 20% to 25% decrease in the dropout rate when creating online accounts.
Thanks to the DQE technology, we have access to a very interesting quality of results. This performance allows us to correctly measure data quality within the BPCE group and all its banking establishments.
Within a few months of the deployment of the DQE entry assistance, our vendors have entered into the database complete and verified data of 20% more additional customers, meeting our recruitment objectives.
DQE allows us to know the real proportion of duplicates in our database, to deduplicate them and to find the exact number of customers present in the database – fundamental information for the Hess Automobile e-commerce project.
Duplication is a huge challenge in a multi-brand context. With DQE, we can overcome this and, starting from scratch, turn our RCU in Salesforce into a real Golden Record.
DQE One, a modular customer data
quality management solution
Create your DQM solution by choosing which modules your organization needs.
Two processing methods
Batch mode
Perform one-off or recurring secure processing on existing client databases. This method is also called “Batch” processing.
Real Time
Instantly make data input reliable across all platforms (PoS, ERP, eCommerce website, CRM, etc.)
Choosing DQE means choosing:
Comprehensive
functional coverage
to process all customer data: postal address check, telephone, email, and more.
International
coverage
with the most complete and reliable geographical frameworks available.
Certified
connectors
for rapid deployment on the main CRM and Cloud platforms on the market (Salesforce, Microsoft, Adobe Commerce, etc.).
Robust and efficient
technology
capable of processing large volumes of data.
State-of-the-art
deduplication
built on our exclusive Smart Contextual Matching technology.
GDPR compliance
via anonymization and pseudonymization technologies activated during processing.
A team of experts
supported by a network of certified partners available to deploy large-scale data quality projects.
Data Quality Management by DQE
Data quality management allows you to make the most of customer data.
Customer data you can use with confidence
No matter how much customer data you have, DQE’s powerful algorithms can control its quality in real time, to clean your data processing.
Marketing performance and e-commerce
Increase the quality of both new data and data in the database, enhance your customer knowledge, and maximize the profitability of your marketing and e-commerce activity.
Customer service, data service, CRM and points of sale
Optimize user experience on forms with data entry assistance and real-time quality control.
Visualization of data quality
Track data cleanliness on a dashboard monitoring quality over time.
Data unification
Consolidate disparate customer data stored in your data repositories and used by your systems such as ERP and CRM without sacrificing quality or confidence.
Agile data integration
Enable fast and easy data integration for your IT department, providing access to qualified data from enterprise databases and data management systems.