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DQM serving Health and Education

Depending on your business sector, Data Quality meets your customer databases’ different updating, processing and deduplication needs.

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They have chosen the DQE One solution for their organizations 

HEALTHCARE CHALLENGES

Combining patient knowledge, quality of care and profitability

Following the global pandemic, the healthcare sector has significantly changed: digitalized journeys, centralized patient files and online consultations. These changes highlight the needs for data quality, which is essential to the smooth operation of treatment systems.

Combining patient knowledge, quality of treatment and profitability is therefore a major challenge for healthcare organizations. There are many benefits:

  • A secure healthcare journey: by facilitating the input of contact details without affecting the quality of your reception, you simplify the patient’s steps and secure the conditions of their care.
  • Increased performance: by improving the management of patient data, the teams’ efficiency and the patient care system, you guarantee your organization’s competitiveness and profitability.
  • Efficient communication: you have reliable and up-to-date contact information to contact your patients on all channels depending on the type of communication (appointment reminder, sending prescriptions, emergency recovery for treatment invoices, etc.).
HEALTHCARE USE CASES

Data Quality Management serving healthcare organizations

Make patient data reliable as soon as it is input with autocomplete on all your forms to strengthen your identity monitoring approach.

Lasting patient databases

Avoid healthcare staff creating duplicate records which don’t take patients’ treatment history into account.

Easier identification

Reliably identify every patient as soon as they register, irrespective of the point of contact.

Single patient view

The healthcare staff have a single patient view throughout their care so that the ‘right treatment is given to the right patient at the right time’.

Contactability guaranteed

Have reliable and up-to-date patient contact data (e-mail, phone number and postal address).

EDUCATIONAL CHALLENGES

Improve the performance of your relationship strategies

Maintaining the relationship between public and private higher educational institutions and their partner companies and students is essential. By relying on quality data, institutions are able to keep in contact, optimize apprenticeship tax collection and recruit new companies and new students.

Teams equipped with DQE solutions note three main benefits:

  • Optimal communication: DQE data quality solutions enable you to increase the performance of your personalized communications, using reliable postal addresses and e-mail addresses and quality active landline and mobile phone numbers.
  • Consolidated revenue: by collecting the apprenticeship tax more easily and improving the companies and students’ recruitment (sources of income), you consolidate your establishment’s income.
  • A broader reputation: keep in contact with your alumni with clean and up-to-date data. The oldest and most structured student networks are the most effective in spreading your institution’s influence!
EDUCATION USE CASE

Maintain the relationship with students and partner companies

Up-to-date alumni database

Above all, don’t lose contact with your alumni! Regular Data Cleansing operations enable you to identify and correct inaccurate data in your databases.

Easier student recruitment

Simplify the data entry journey for Companies and Students in your forms. Thanks to autocomplete and real-time verification, your forms are filled in correctly and the data collected is reliable.

Reliable partner company data

Get high-quality, structured B2B databases through a virtuous circle of enhancing the data collected and making it reliable. Consolidate your network and keep lasting contact with your partner companies!

Collecting the apprenticeship tax

By having reliable B2B databases, you can address all the companies listed in your databases and thereby increase your conversion rates in your apprenticeship tax collection campaigns.

DQE One allows me to create the ideal 360° view of a contact, consolidating all data in a simple and efficient way. Without DQE, I could not guarantee the reliability of our UCR, as the technology stack in place did not allow us to detect duplicates efficiently.

Joris Dulac CRM Manager - Autobernard.com

In addition to the robustness of DQE technology, the team makes all the difference. There are real technical experts who truly understand the business challenges and use-cases. Our Data Quality project is running perfectly.

Vattana Chhay CRM & data manager - FITNESS PARK

Thanks to the DQE solution,25,000 email addresses invalidated in the past by ISP servers that were no longer responding could be requalified as existing and reachable. Bip&Go was able to to re-establish contact with these customers, propose new offers and generate additional revenue.

Michael Bouyer Data Protection Project Manager - Bip&Go

Thanks to the DQE technology, we have access to a very interesting quality of results. This performance allows us to correctly measure data quality within the BPCE group and all its banking establishments.

Antoine Mantelier Head of Group Data Management - BPCE

We were looking for a Data Quality Client solution that exactly met the expected functionalities (cleansing and merging), that was technically robust and that I could master - that's exactly what I found with DQE One!

Joris Dulac CRM Manager - Autobernard.com

DQE is a must-have to restore the quality of a customer database and maintain it in real time. In emailing campaigns, it insures solving the problem of bounces on ISP servers.

Marion Camurat Head of Marketing - ZAION