Preexistence search within the single customer view, whether internal or external to Salesforce.
Thanks to SCM*, the reliability of the detected duplicates is equivalent to human reasoning. The functionality is available in real time.
Deduplication is performed on accounts, contacts and leads in batch (curative) mode.
Suggestion of the best record as a Golden Record.
Our solution allows you to merge records according to configurable rules through a user interface. These parameters allow to keep data according to their origin, their freshness or according to a validity indicator. The reparenting of associated objects is included in our offer.
Improve the reliability of reporting from customer data and improve decisions made from it.
Consolidate all customer information in a Golden Record to make it available to the business lines concerned (after-sales, marketing, etc.).
Obtain a single 360° view of the customer and improve the resulting customer experience.
Improve the customer experience and avoid duplicate marketing messages damaging your brand’s image.
