DQE One, Data Quality accessible to all business lines
A modular Data Quality Management solution that meets and adapts to all your needs.
CHALLENGES
The guarantee of lasting and integral customer data
Customer data is omnipresent in our lives: mobiles, social networks, IoT, CRM, ERP, marketing, etc.
This data, captured by companies, is plentiful... But it is often poorly exploited, incomplete, or even totally erroneous. It can disorganise the company or cause it to miss opportunities if this data flow is not controlled and improved. This customer data is intended to be the point of synergy for all of a company's processes.
Nevertheless, for this, you must guarantee that the data is reliable and accessible to all, at all times.
BENEFITS
Reliable data, accessible to all your business lines
The DQE One solution is aimed at all company functions that use customer data. Providing quality data means making the right decisions.
Marketing & Sales
Optimized segmentation, fostering customer loyalty and transformation rates.
Customer Relations & CRM
Improved customer knowledge and satisfaction.
IT & CISO
Support to Data Compliance or GDPR processes within the organization.
Digital
Creating a quality customer experience to impact conversion rates.
Data
Mastering heterogeneous and obsolete data and developing a data-driven culture.
SOLUTION
DQE One, 2 product ranges adapted to your needs
DQE One includes all of DQE's Customer Data Quality Management solutions. DQE One allows you to process data quality in real time on all customer data entry forms, but also to validate the integrity of customer data in your existing databases.
DQE One has 4 main features
Simplification
Facilitate the capture of customer data from different acquisition points (E-Commerce platform, CRM, ERP, Point of Sale, Clienteling...).
Standardization and ensuring reliability
Optimizing data quality by standardizing it and guaranteeing its integrity in the databases already implemented in your company. *
B2C: qualification of personal data with information such as the telephone activity check, obtaining rectification of the postal address from the customer’s operator.
B2B: retrieving information from INSEE (French National Institute of Statistics and Economic Studies) type databases.
Unification
Identify duplication and build the Golden Record to provide departments with consolidated data and a 360° view.
Implementation of configurable merging rules enabling the golden record to contain all the important information from potential or existing duplicates.
Data supply
The information consolidated in the Golden Record can be redistributed to other departments of the company that benefit from it in the context of their use case.
News & Events
DQE One, the leader in Data Quality
The reference solution for Data Quality
Data Quality, a universal issue for customer data
In the company's databases, contact information from heterogeneous sources piles up. Data entry errors, incorrect contact information, gaps in information: the customer database must be qualified and then maintained throughout the data life cycle so that it can be used as a reliable repository.
Processing of customer data in the database
DQE One offers a complete range of functionalities for the reliability and standardization of all types of contact data. This ensures that your company maintains data quality at the heart of its database and can take advantage of best practices in data management.
Reliability of incoming flows
Collecting customer data should not be done at the expense of the quality of the data stored in the database! To avoid spoiling a clean database, DQE One allows you to apply a real-time control of entries thanks to a standardized autocompletion, also available to your customers who enter their data in self-service. DQE One thus guarantees that the data collected is immediately usable in your data system environments.
Unification of customer records
No matter if your information system has connections to various customer data sources. DQE One gives you the means to identify duplicates and merge all the information of a single customer. This unified view opens up a smart third dimension in your data management so you can leverage customer data for the benefit of your business, your operational staff and your decision makers.
DQE One, high-level data quality
Whatever the volume of customer data in your company, DQE One brings you to the forefront of Data Quality Management. As the most complete Data Quality offering, it corrects and maintains the quality of your databases, controls your incoming flows in real time and performs a smart reconciliation of customer information. DQE One provides the foundation for reliable and unified customer data without which various data services cannot fully leverage customer data.
Want to discover the DQE One solution?
Request a demo