The Data Quality solution to check, in real time, the validity of landline and mobile phone numbers at customer data collection points.
Our PHONE solution enables you to check the existence of domestic or international phone numbers, landline or mobile, in real time at all customer data touchpoints.
To verify customer phone numbers already stored, our secure database processing programs can perform regular or one-off batch processing.
The PHONE solution incorporates several levels of verification and validation optimizing the collection of quality data to improve contact success rates.
Verification of the existence of the landline or mobile number with domestic and international operators.
Validation of phone number syntax, formatting and prefix according to country.
Detection and exclusion of phone numbers not listed with domestic and international operators.
Indicates whether the phone line has recently been active or not.
Optimization of text message campaign delivery rates and increase in the amount of completed calls.
Improve customer relationships and satisfaction by keeping them easily informed throughout their buying journey.
Lower costs due to stopped calls or text messages sent to invalid numbers.
Reduction in the time teams spend calling invalid numbers.
Validating phone numbers is complex. It is dependent on the policy adopted by every operator, in every country. DQE’s “multi-operator” technology ensures we are always able to validate the existence of a phone number, thanks to our partnerships with relevant operators.
Reachability, successful calls, efficient service: verified phone numbers add exponential value to your contact lists
The verification of landline or cell phone numbers allows for the correction of erroneous numbers. Trustworthy data validated by syntax correction and landline verification provides a greater chance of successful phone contact. Reduce the amount of time your teams spend searching for numbers, dialing the wrong contacts, or otherwise wasting their time with unverified numbers. The certainty of being able to reach customers on their phone line generates efficiencies, greater success for customer and marketing teams, and optimized customer service.
The confidence generated by mobile number validation also improves the results of text message or phone call marketing campaigns. With validated contact information on mobile and fixed lines checked against phone operators, calls are successful and text messages are delivered to the right cell phone. For marketing teams, this level of data quality creates more opportunities for ROI and overall success. For customers, they can rest assured they’ll get information they need, like verification codes, and want, like discounts or exclusive offers.
Customers are most often asked to provide their phone number on their journey to receive the customer service they expect. Verification of mobile and telephone numbers contributes to customer satisfaction. Numbers validated with operators and standardized allow key teams to make the right association between number and person. Customers then receive reliable text messages at key stages of registration, confirmation, and delivery. They’ll also benefit from efficient service, like promptly fulfilled callback requests.
