Shopify connector by DQE
Boost the performance of your data collection forms and improve your customers’ user experience
In e-commerce, data quality and the customer journey are two key challenges:
- A complex customer experience can foster abandonment (particularly during the ordering process).
- A data error or a field that is incorrectly filled in can create significant additional costs for the company.
To meet these challenges, DQE and Shopify (an e-commerce platform operating in SaaS mode) worked in partnership to develop a connector to guarantee a smooth customer journey, as well as offer a high level of verification for collected data.
DQE x Shopify: a winning team for e-commerce professionals
The connector is a native application that lets Shopify users access DQE data quality solutions so that they can verify the information entered by their website visitors (email address, telephone number, postal address, etc.) and eliminate common errors (typographical errors, fields that are incomplete, etc.).
Implementing these autocomplete modules let website visitors fill out their forms with a few keystrokes and reach the final ordering step as soon as possible.
Key benefits noted by e-commerce professionals
Improving the customer experience and increasing the conversion rate:
The user can be discouraged when an unoptimized form lacks input help. In order to offer a unique customer experience and improve your conversion rates, DQE modules integrated into Shopify can speed up and streamline field input, as well as guide your website visitor on each step of their customer journey by providing clear and precise messages that alert them when errors occur.
Optimizing marketing and customer relations campaigns:
Customer data plays a role in successfully completing your marketing campaigns and in establishing strong relationships with your customers. When data is validated at input, you can optimize your marketing campaigns by limiting hard bounces and undelivered parcels, and by maintaining your customer connection by regularly sending offers their way.
Lowering your costs linked to poor data quality, due to delivery errors and returned packages:
The DQE solution simplifies input and standardizes delivery addresses before they are entered into the database in order to reduce the additional costs related to delivery errors due to addresses that are incorrect, incomplete, etc.
Reducing fraud:
To take advantage of certain offers, website visitors sometimes provide incorrect information. In this situation, verifying contact and identity data can diminish the risk of fraud.
See the Shopify by DQE connector here:
About DQE
Because data quality is essential to customer knowledge and the construction of a lasting relationship, since 2008, DQE has provided its clients with innovative and comprehensive solutions that facilitate the collection of reliable data.
17
Year of
expertise
800
Clients in all
sectors
3Md
Queries per
year
