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What are the key challenges facing retailers in 2026?
Retail is no longer defined by disruption alone, but by execution. Customer expectations, cost pressures, technological capabilities, and data maturity are colliding, forcing retailers to rethink long-held assumptions.
In this episode, Leonard Jochem, welcomes retail expert Steve Collinge to explore the future of data, customer experience, and retail strategy.
Let’s dive into the world of retail together to understand why the physical store is being re-engineered rather than replaced, how convenience has become the primary competitive battleground, and why data is shifting from an operational by-product to a strategic commercial asset.
Speakers
Leonard Jochem
Journalist | Podcast Host
Steve Collinge
Group Managing Director, Insight Retail Group LTD
Enjoy listening!
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